How do I order a refund to the Client?
To order a refund with our help, perform the following:
- log in to P24 transaction panel,
- enter the List of transactions in the Transactions tab,
- using filters identify the transaction to be refunded and click transaction ID to enter the transaction details,
- in transaction details click the “Refund” drop-down section. There, you will be able to order the refund.
Refunds may be carried out on condition that the refund amount is not higher than the account balance at Przelewy24 panel.
