Why does the recipient not see my payment?

In order to check if the seller has received the payment, check transaction status. For that purpose, click the link provided in the email message on the commencement of the transaction or on our website.

The status COMPLETE means that the funds have been received by the seller.

In case the status is different, check if your bank account has been debited. If so, send us the transaction confirmation in the PDF format by the contact form.

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Full Name

This field is required. Enter your full name, starting with a capital letter. You may use a hyphen in a double-barrelled surname. Correct format: Jan Kowalski, Anna Nowak-Kowalska.

Email address

This field is required. Correct format: e.g. jan.kowalski@company.com.

Phone number

This field is required. Invalid phone number format. Correct format: 987654321 or +48987654321.

Optional

Payment method

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Transaction Number

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Wiadomość

This field is required. Required length: 10 to 1000 characters. Allowed special characters: - .!?,:;)(.

Remaining characters: 1000

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Supported formats: jpg, jpeg, png, pdf, gif, bmp
Maximum total file size: 5MB
Maximum number of files: 10

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Why does the recipient not see my payment?

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