Every company strives to maximize its resources. But there comes a moment when access to new reserves becomes increasingly limited. The solution in this situation is to reach for proven external solutions that will allow you to maintain the dynamics of development and increase your competitive advantage. We're talking about outsourcing. Find out what it is and how to use it.

What is outsourcing?

Resources, resources, resources... A key word in a modern company. Company resources most often refer to people, technology, capital, and time. Properly used, they determine the success of the company: the effectiveness of its operations and its development potential. The resource in your company is you, its owner, as well as your team, their knowledge and experience. It's the equipment you work on and the time you spend on business processes. You know perfectly well that to scale your business, you need to effectively manage available resources. However, you may hit a wall—further development will be limited due to a lack of specialized knowledge, internal service costs will become too high, or infrastructure will require costly modernization. And that's when outsourcing comes to the rescue.

“Outside resource using”—outsourcing for short—is the use of external resources. Outsourcing allows access to expert knowledge, innovative technologies, and more effective cost management, without the need to expand your own structures. Unlike temporary work, outsourcing often covers comprehensive services—from IT process management to accounting and logistics to production. Additionally, it is usually characterized by long-term cooperation between the client and the service provider, based on clearly defined business goals. Outsourcing is not just about delegating individual tasks—it can rather be described as a strategic partnership allowing companies to flexibly manage resources and focus on their core business.

Types of outsourcing: external, internal, full, and selective

Outsourcing can take various forms, tailored to the needs of the enterprise. In light of this, we distinguish, among others:

  • external outsourcing—also called contractual. It involves transferring the implementation of specific tasks to external specialists. This is what outsourcing is often associated with in general, as the most classic and common form of this cooperation model;
  • internal outsourcing—also referred to as capital outsourcing, more often used in large enterprises that want to maintain greater control over important processes. It involves separating a specific department within the enterprise structure or creating a separate subsidiary (a "daughter company"), whose main task is to implement specific processes, such as IT or accounting services for other companies;
  • full outsourcing—involves transferring all tasks to an external partner, who assumes full responsibility for their implementation;
  • selective outsourcing—only some tasks or process stages are delegated to external specialists.

What about employee outsourcing? Some experts categorize it as a separate category of outsourcing, because its purpose is not to transfer the entire business process, but to provide human resources for its implementation. For example, outsourcing in the IT sector: companies hire specialists to carry out specific projects or supplement internal teams. Programmers, although formally employed by the outsourcing company, work directly for the client on a daily basis and perform tasks in accordance with their strategy and requirements.

The most popular outsourcing services

We have already mentioned a few areas that are most often transferred to external suppliers, but it is worth recalling them and expanding the list. Companies readily use outsourcing in the following areas:

Advantages of outsourcing

According to data published by TeamStage.io in the article "Outsourcing Statistics 2024: In the US and Globally", as many as 59% of companies use outsourcing to reduce costs. Other reasons mentioned include enabling focus on core business (57%), solving performance problems (47%), and improving service quality (31%). The fact that companies see the benefits of outsourcing and willingly use it may be evidenced by the fact that, according to forecasts, the value of this market is to reach $620 billion by 2032.

In addition to those mentioned above, the advantages of outsourcing include:

  • using experience and tools that would be difficult or costly to implement internally within the company,
  • the ability to quickly adjust the scope of services to changing business needs,
  • minimizing operational risk,
  • faster and more efficient task implementation than if you were to look for qualified employees for them,
  • the ability toexpand into new markets (however, outsourcing should not be confused with offshoring).

In the context of payment services outsourcing, it is worth emphasizing that cooperation with operators such as Przelewy24 allows for:

  • reducing operating costs related to transaction processing,
  • increasing payment security,
  • providing a wide selection of payment methods,
  • easy integration with e-commerce systems.

Przelewy24 offers payment methods that your customers will appreciate.

Why invest in outsourcing? Summary

An element of a growth strategy, a way to save money, a method of increasing efficiency—the motivations behind the decision to outsource may vary, but they all boil down to one thing: business optimization and building a competitive advantage. There are several types of outsourcing, so every entrepreneur who wants to take advantage of this cooperation model can tailor it to their own needs.

It is worth planning a budget for such activities in advance. With the help of financing for companies such as PragmaGO x Przelewy24 Finance, you can obtain up to PLN 150,000 for the development of your company without unnecessary formalities. Importantly, such financing does not burden current financial liquidity, and due to integration with the Client panel in Przelewy24, its amount is always adjusted to the current financial capabilities of the enterprise.

Discover the benefits of payment solutions from Przelewy24.