IVR - card payments over the phone

IVR - card payments over the phone
Przelewy24 offers safe and convenient acceptance of card payments over the phone - IVR. The service is very popular in services that have their own sales or advisory Call Centres. In the payment process, the customer keys in the card details, and – the sensitive data are not provided to the consultant.

IVR - card payments over the phone

The IVR model enables two payment options:

  • After the consultant fills in and approves the data (name, last name, e-mail address, amount, title, phone number, currency), an automatic operator calls the customer back in order to make the card payment.
  • schema ivr
  • The consultant transfers the customer's call to an automatic operator in order to make the payment, and returns to the conversation when the process is completed.
  • schema ivr
IVR - card payments over the phone
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